Crash Files: Difference between revisions
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== Location == | == Location == | ||
{{Informative | | {{Informative |The crash file folder of {{arma3}} can be quickly accessed with: | ||
* Press <tt>WIN + R</tt> to open the run command. | * Press <tt>WIN + R</tt> to open the run command. | ||
* Then enter <tt>%localappdata%/Arma 3</tt> and confirm | * Then enter <tt>%localappdata%/Arma 3</tt> and confirm | ||
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Replace the highlighted path with the paths listed in the right column of the table below to access other games' crash file folder. | Replace the highlighted path with the paths listed in the right column of the table below to access other games' crash file folder. | ||
}} | }} | ||
{{Important| If [[Arma_3_Startup_Parameters|-profiles]] startup parameter is used, the crash files will be located in that directory. In addition, the [[Eden Editor]] option "Open Log Folder" will open this folder. This parameter can also be found in the [[Arma_3_Launcher#Parameters|Arma 3 Launcher]].}} | |||
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Revision as of 10:58, 14 November 2020
Bohemia Interactive has provided some helpful files when you experience a crash while playing or editing in Operation Flashpoint and Armed Assault.
Location
Game | Files | Directory |
---|---|---|
Arma 3 |
|
Windows Vista → Windows 10 |
Arma 2:OA |
| |
Arma 2 |
| |
Arma |
|
<profileDirectory>\ArmA |
Operation Flashpoint |
|
<GameDirectory> |
DirectX
To better analyze the reason for malfunctions it might be useful to also create a DirectX diagnostic file.
To do this, hit the Windows "Start" button, and then select "Run...". In the dialog box that then comes up enter "dxdiag". After letting it finish (this will take a minute or so), click on "Save All Information", and specify a location of where the file should be created.
Sending Crash Files
- For Arma 3 use Arma 3 Feedback Tracker to send crash files. How To Guide
- For ARMA2 & OA follow the instructions provided in this forum thread.
When you experience a crash, you can help fixing the issue by sending the crash files using Windows Error Reporting. Bohemia Interactive is participating in this system and is able to sort and analyze the crash dumps you send this way.
By sending the crash files you help improving stability of the game, and you may also learn if there is perhaps a solution available to the problem you have.
If you are using an operating system which has no Windows Error Reporting capabilities (like Windows 2000), or if need a response to the problem you have, you might also want to send the crash files to support@bistudio.com.