Crash Files: Difference between revisions

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* For '''Arma 3''' use [http://feedback.arma3.com/ Arma 3 Feedback Tracker] to send crash files. [http://feedback.arma3.com/how-to-user.html.html How To Guide]
* For '''Arma 3''' use [http://feedback.arma3.com/ Arma 3 Feedback Tracker] to send crash files. [http://feedback.arma3.com/how-to-user.html.html How To Guide]
* For '''ARMA2 & OA''' follow the instructions provided in this [https://forums.bohemia.net/forums/topic/106594-got-game-crash-do-this/ forum thread].
* For '''ARMA2 & OA''' follow the instructions provided in this [https://forums.bohemia.net/forums/topic/106594-got-game-crash-do-this/ forum thread].
When you experience a crash, you can help fixing the issue by sending the crash files using [http://www.microsoft.com/whdc/maintain/WERHelp.mspx Windows Error Reporting]. {{Name|bi}} is participating in this system and is able to sort and analyze the crash dumps you send this way.
By sending the crash files you help improving stability of the game, and you may also learn if there is perhaps a solution available to the problem you have.
If you are using an operating system which has no Windows Error Reporting capabilities (like Windows 2000), or if need a response to the problem you have, you might also want to send the crash files to '''''support@bistudio.com'''''.


[[Category:ArmA: Troubleshooting]]
[[Category:ArmA: Troubleshooting]]
[[Category:ArmA 2: Troubleshooting]]
[[Category:ArmA 2: Troubleshooting]]

Revision as of 11:01, 14 November 2020

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Location

The crash file folder of Arma 3 can be quickly accessed with:
  • Press WIN + R to open the run command.
  • Then enter %localappdata%/Arma 3 and confirm

  • Create a text file and copy start "" "%localappdata%/Arma 3" in it
  • Save it as arma3LogFiles.bat
  • Double click on the file and the folder will be opened
Replace the highlighted path with the paths listed in the right column of the table below to access other games' crash file folder.
If -profiles startup parameter is used, the crash files will be located in that directory. In addition, the Eden Editor option "Open Log Folder" will open this folder. This parameter can also be found in the Arma 3 Launcher.
Game Files Directory
Arma 3
  • arma3.rpt
  • arma3.bidmp
  • arma3.mdmp

Windows Vista → Windows 10
%localappdata%/Arma 3
%localappdata%/Arma 2 OA
%localappdata%/Arma 2

Arma 2:OA
  • arma2OA.rpt
  • arma2OA.bidmp
  • arma2OA.mdmp
Arma 2
  • arma2.rpt
  • arma2.bidmp
  • arma2.mdmp
Arma
  • arma.rpt
  • arma.bidmp
  • arma.mdmp
<profileDirectory>\ArmA
Operation Flashpoint
  • flashpoint.rpt (same role as .rpt files)
  • context.bin
<GameDirectory>


DirectX

To better analyze the reason for malfunctions it might be useful to also create a DirectX diagnostic file.

To do this, hit the Windows "Start" button, and then select "Run...". In the dialog box that then comes up enter "dxdiag". After letting it finish (this will take a minute or so), click on "Save All Information", and specify a location of where the file should be created.


Sending Crash Files